Privacy Policy

For individuals in the European Economic Area, United Kingdom, and Switzerland, you can read this version of our Privacy Policy.

We at Seatrick Innovations Pte Ltd (together with our affiliates, F2T, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use our website, applications, and services (collectively, “Services”).

Our use of that data is governed by our customer agreements covering access to and use of those offerings.

For information about how we collect and use training information to develop our language models that power F2T and other Services, and your choices with respect to that information, please see this help center article.

1. Personal Data We Collect

We collect personal data relating to you (“Personal Data”) as follows:

Personal Data You Provide

We collect Personal Data if you create an account to use our Services or communicate with us as follows:

Personal Data We Receive from Your Use of the Services

When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions (“Technical Information”):

Information We Receive from Other Sources

We receive information from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our Services, and from marketing vendors who provide us with information about potential customers of our business services.

We also collect information from other sources, like information that is publicly available on the internet, to develop the models that power our Services. For more information on the sources of information used to develop the models that power F2T and other Services, please see this help center article.

2. How We Use Personal Data

We may use Personal Data for the following purposes:

We may also aggregate or de-identify Personal Data so that it no longer identifies you and use this information for the purposes described above, such as to analyze the way our Services are being used, to improve and add features to them, and to conduct research. We will maintain and use de-identified information in de-identified form and not attempt to reidentify the information, unless required by law.

As noted above, we may use Content you provide us to improve our Services, for example to train the models that power F2T. Read our instructions on how you can opt out of our use of your Content to train our models.

3. Disclosure of Personal Data

We may disclose your Personal Data in the following circumstances:

4. Retention

We’ll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as:

In some cases, the length of time we retain data depends on your settings. For example, F2T temporary chats will not appear in your history and will be kept up to 30 days for safety purposes. You can find more information on data controls here.

5. Your Rights

Depending on where you live, you may have certain statutory rights in relation to your Personal Data. For example, you may have the right to:

A note about accuracy: Services like F2T generate responses by reading a user’s request and, in response, predicting the words most likely to appear next. In some cases, the words most likely to appear next may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output from our models. If you notice that F2T output contains factually inaccurate information about you and you would like to request a correction or removal of the information, you can submit these requests through ask@funnel2tunnel.com, and we will consider your request based on applicable law and the technical capabilities of our models.

For information on how to exercise your rights with respect to data we have collected from the internet to train our models, please see this help center article.

F2T processes your Personal Data for the purposes described in this Privacy Policy on servers located in various jurisdictions, including processing and storing your Personal Data in our facilities and servers. While data protection law varies by country, we apply the protections described in this policy to your Personal Data regardless of where it is processed, and only transfer that data pursuant to legally valid transfer mechanisms.

6. Children

Our Services are not directed to, or intended for, children under 13. We do not knowingly collect Personal Data from children under 13. If you have reason to believe that a child under 13 has provided Personal Data to OpenAI through the Services, please email us at ask@funnel2tunnel.com. We will investigate any notification and, if appropriate, delete the Personal Data from our systems. Users under 18 must have permission from their parent or guardian to use our Services.

7. Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

Category of Personal Data

Use of Personal Data

We use this information for the following purposes, as described above:

Disclosure of Personal Data

We may disclose this information in the following circumstances, as described above:

8. Exercising Your Rights

You can exercise privacy rights described in this section by submitting a request through ask@funnel2tunnel.com.

Verification

In order to protect your Personal Data from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Data. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Data for verification. If we cannot verify your identity, we will not be able to honor your request.

Appeals

Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights. To appeal a decision, please send your request to ask@funnel2tunnel.com.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law.

Email

ask@funnel2tunnel.com

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